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how reset lifetime devices? (come resettare lifetime devices?)
by davidecocca on 2011-07-21 06:12:27

Hi.

I've got an USB sound card, the Pod Studio UX1 with a free model pack.

In my account I can see this message:

You currently are using 2 out of 4 active devices.

You currently are using 8 out of 10 lifetime devices.

I have to reinstall my OS so I will reach the limit of liftime devices.

How can I reset my list of lifetime devices?

Thanks.

Sorry for the english but I'm italian.

Davide


(Salve.

Possiedo una scheda audio usb della line 6, il Pod Sudio ux1 con un model pack in omaggio.

Quando guardo nel mio account riscontro il seguente messaggio:

You currently are using 2 out of 4 active devices.

You currently are using 8 out of 10 lifetime devices.

Dovendo reinstallare il sistema operativo raggiungerò il limite dei liftime devices consentiti.

Come posso fare per resettare la lista dei liftime devices?

Grazie in anticipo del vostro aiuto.

Davide)



RE: how reset lifetime devices? (come resettare lifetime devices?)
by Line6Don on 2011-07-27 08:51:29

Hey davidecocca,

The lifetime device limit can not be reset, because you are limited to installing your licenses into 10 difference devices over the lifetime of your account, with 4 active devices at one time.



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by davidecocca on 2011-07-29 02:45:36

So If I want to reset lifetime devices, do i have to create a new account?

Thanks.



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by TheRealZap on 2011-07-29 05:43:40

that wouldn't work unless you "gifted" the licenses to your new account...

which you can only do once... meaning if you ever sold it, you could not include the licenses after you had already gifted them to yourself.



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by davidecocca on 2011-07-29 06:28:26

So when I reach the limite of lifetime devices can't I activate it again???

Thanks a lot.



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by TheRealZap on 2011-07-29 06:32:30

that's the idea... not sure if line6 can make exceptions though... would be up to them.



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by davidecocca on 2011-07-30 11:49:51

thanks



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by Line6Don on 2011-08-03 09:04:49

Hey davidecocca,

If you reach your lifetime device limit please contact us here in support for assistance.



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by fiffer on 2012-11-18 17:41:45

i have now 8 authorised lifetime device. can u reset them or add more, just in advance few win reinstall and i will have that problem...



Re: RE: how reset lifetime devices? (come resettare lifetime devices?)
by TheRealZap on 2013-01-22 17:55:12

I don't think they do this in advance... just call them when you need it... advance sounds like you are going to hook up a few friends! haha




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